We are here to help
Submit your request below or call our help desk. Emailed requests are responded to within 1-2 business days.
For urgent/emergency requests: Please call the help desk phone during business hours and (780) 826-8534 for after hours.
Get Expert Support
Website not working properly?
We can help provide remote or onsite technical assistance with:
- Website problems
- Website editing help
- Domain Issues
- Email Troubleshooting
- Security concerns
- And much more…
Our skilled and professional technicians will gladly provide:
- Telephone Support
- Chat Support
- Email Support
- Remote Configuration
- In-Person Site Visit
Never have to worry about security
We use the latest software for your website. Security is always a high priority to keep your website safe from hackers and malware. Updating your website on a regular basis is part of our maintenance process for your website. A secure website is vital for your visitors to trust your site. Keeping your website software and content ensures that it’s always up to date and most importantly, secure.
On screen help for website and email
Remote support allows us to view your screen to see exactly what you see. This creates a better understanding of what issues you might be having. As opposed to only talking on the phone, remote support lets us understand exactly how the problem occurred. Also, creates less confusion between you and our support team.